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Roles & Permissions Overview

Understand access levels and choose the right role for each user.

Palistha Shrestha

Last Update 4 months ago

This section defines the access levels available in the system.
Each role controls:
  • What users can see
  • What actions they perform
  • Which parts of the system they can access

Roles are assigned when a user is created and can be reviewed anytime.

    When to use this

    Use this when you need to:
    • Understand what each role means
    • Decide which role to assign to a user
    • Review access levels before giving permissions
    • Compare different user roles

    Available roles

    The system includes four predefined roles:

    Organization Owner

    • Full control over the entire system
    • Can manage billing, settings, users, and all modules
    • Highest level of access

    Organization Admin

    • Can manage users and system settings
    • Can access all or most modules depending on configuration
    • Cannot override ownership-level controls

    Standard User

    • Can access assigned modules only
    • Can perform day-to-day operations
    • Limited system configuration access

    Limited User

    • Restricted access to specific features only
    • Minimal permissions
    • Used doe external or constrained access users

    How roles are used

    Roles are assigned to users during user creation.
    Each role determines:
    • What modules the user can access
    • What actions they can perform inside the system
    • Level of control over system data

    What to be careful about

    • Assigning a higher role than needed increases security risk
    • Assigning a lower role may block required work
    • Role selection directly affects user experience in the system

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