Automations & Documents

Configure what happens automatically at each stage of the pipeline.

Palistha Shrestha

Last Update há 4 meses

This includes:
  • Automated emails sent to candidates
  • Document requirement of each stage

These rules run in the background when candidates move through stages.

    When to use this

    Use this when you need to:
    • Send automatic emails at specific stages
    • Define required documents for candidates
    • Standardize communication and document collection

    Do not use this for one-time or manual actions.

      Where to configure

      • Go to Recruitment
      • Click Pipeline Process
      • Select a pipeline
      • Open any stage
      • You will see options for:
        • Configure Automated Email
        • Manage Documents (available in specific stages like document verification)

      Automated email configuration

      What it does

      Sends emails automatically when a candidate enters a stage.

      Enable automation

      Steps:
      • Click Configure Automated Email
      • Turn on Auto-stage Emails

      When enabled:
      Candidates receive an email every time they enter that stage.

        When to use

        Use this for:
        • Interview invites
        • Stage updates
        • Offer communication
        Do not use this for:
        • Sensitive communication
        • One-off candidate messages

          What to be careful about

          • Wrong message will be sent to every candidate
          • Duplicate or unclear emails create confusion
          • Too many emails reduce response rate

          Always review the message before enabling automation.

            Document configuration

            What it does

            Defines what documents candidates must submit at a stage.

            Open document settings

            • Click Manage Documents

            A configuration window opens.

              Available documents

              Examples include:
              • Passport
              • Driver's License
              • Citizenship
              • National ID
              • PAN Card
              • Degree Certificate
              • Transcript
              • Training Certificates
              • Recommendation Letter

                Set document requirements

                For each document, choose:
                • Mandatory
                • Optional
                • Hidden

                This controls what candidates must submit

                  Add new document type

                  Steps:
                  • Click Add More Document
                  • Enter document name
                  • Set requirement
                  • Click Save

                  What to be careful about

                  • Too many mandatory documents slow down candidates
                  • Missing required documents creates compliance risk
                  • Irrelevant documents reduce completion rate

                  Only ask for what is needed at that stage.

                    How automation and documents work together

                    When a candidate enters a stage:
                    • Automated email can be triggered
                    • Required documents can be enforced
                    This ensures:
                    • Consistent communication
                    • Structured data collection

                      Was this article helpful?

                      0 out of 0 liked this article

                      Still need help? Message Us