Email Inbox & Navigation
View, find, and manage emails linked to candidates and jobs.
Palistha Shrestha
Last Update 4 bulan yang lalu
When to use this
- Check incoming candidate emails
- Reviewing sent messages
- Find emails for a job or candidate
- Track communication history
Open Inbox
Go to Emails from the sidebar
Inbox opens by default.
Switch views
- Inbox -> received emails
- Sent -> emails you have sent
Use this to avoid mixing incoming and outgoing messages.
Find emails
Search
Use search when you already know what you are looking for:
- Search by candidate name, job title, or subject
- Results update instantly
Filters
Use filters when the list is large or unclear.
Filter by:
Filter by:
- Job
- Candidate
- CC users
- Date range
View email details
Click any email to open the full conversation.
Use this to:
Use this to:
- Read full message threads
- Understand past communication
- Verify what was sent or received
Do not rely on preview text. It is often incomplete.
Key actions
Switch account
Use this when working with a different email account.
You will need to connect the new account again.
Sync emails
Use this when emails are missing or outdated.
Use sync if:
Use sync if:
- Recent emails are not visible
- Older emails need to be fetched
If you skip this, your inbox may look incomplete.
Compose email
Use this to send emails to candidates.
This opens the email creation flow.
What this is NOT for
Do not use inbox for:
- Internal team chat
- Unrelated email communication
- Storing files
This inbox is only for hiring communication