Switch Account & Disconnect

Switch or disconnect your connected email account.

Palistha Shrestha

Last Update il y a 4 mois

When to use this

Use this when:
  • You need to use a different email account
  • You connected the wrong account
  • You want to stop email sync
  • Hiring ownership has changed

Do not use this unless you need to change account setup.

    Switch email account

    Use this when you want to use a different email.
    Steps:

    • Go to Emails
    • Click Switch
    • Choose a new provider (Google or Microsoft)
    • Sign in and allow access

      What happens next:
      • New email account is connected
      • Previous account is replaced
      • All future emails use the new account

      Important: This changes all outgoing communication.

        Disconnect email

        Use this when you want to remove email integration.
        Steps:

        • Go to Settings
        • Find connected email
        • Click Disconnect
        • Confirm action
          What happens next:
          • Email sync stops immediately
          • Imbox and sending features stop working
          • Existing emails remail but will not update

            What to watch for

            • Disconnecting stop all email activity
            • Switching to the wrong account breaks communication
            • Using personal email removes team visibility

            This affects all hiring communication in the system.

              What this is NOT for

              Do not use this for:
              • Temporary email issues
              • Missing emails (use Sync instead)
              • Using multiple email accounts at once

              This is only for changing or removing the connected account.

                 

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